Our history
Started over 15 years ago, Masters Remediation Services is a proudly local Canadian
remediation company that has been bringing back safety and peace of mind to homeowners
and commercial sites’ managers by performing excellent work while applying hospital standards
to every single job
We had three main principles when we started. Learning, studying and practice.
- Learning: We never stop upgrading our knowledge. We grow the industry by
implementing new findings and techniques. From the ground up it is a long hard road to
perfecting what you do. We continue to learn new things everyday, and grow the
industry by implementing new techniques.
- Studying: Needed to define the terms and conditions, and to implement actions to move
you to your end goal. We study each case and client we get to work on ways to improve
so that we make our process even better to our next clients.
- We understand our clients needs. We carefully study each case and client so that we
can provide excellence in service to meet all of our clients’ needs.
- Practice: Employed to obtain skills to complete predetermined outcomes with greater
ease. Our staff is very skilled due to all our practice. This way we were able to develop
our hospital standards and achieve the best results on every single job.
- Practice: Our staff is trained and skilled to meet our company’s standards.This way we
are able to develop our hospital standards and achieve the best results on every single job.
- Client call: We will pick up your call and address it to one of our managers.
- Manager visit: Our manager will book a visit and assess your place. If asbestos testing is needed we will already collect the sample to drop at the lab.
- Project organization: Write down all the required steps to bring your place back to safety and send the assessment out to your approval (with the photo documentation and all other important information).
- Hospital standards: We will set up your job site following our hospital standards and industry guidelines.
- Asbestos abatement: After isolating the affected area from the rest of the place, our team will remove the asbestos containing materials, double bag and dispose of it following the WCB guidelines. We guarantee that no one will be affected during the work.
- Final clean: We are proud to take care of our clients to the end of every project, by performing a final clean after the job is completed and leaving the work site as we found it.
- Client call: We will pick up your call and address it to one of our managers.
- Manager visit: Our manager will book a visit to sampling your place.
- Samples dropped: After collecting the samples, we will drop them at the lab. Usually we have a 48 hours turnaround time, however in emergency situations we can get your results back to you within 4 hours.
- Results released: After receiving the results from our associate lab, we will send them to you followed by a manager call to help you understand and read the results.
- Quote: If applicable, after the results are received we will offer you a quote to complete the project and get your house back to safety.
- Client call: We will pick up your call and address it to one of our managers.
- Manager visit: Our manager will book a visit to sampling your place.
- Project organization: Write down all the required steps to bring your place back to safety and send the assessment out to your approval (with the photo documentation and all other important information).
- Hospital standards: We will set up your job site following our hospital standards and industry guidelines.
- Mold removal: With all required tools and chemicals, we will treat and disinfect the affected area.
- Final clean: We are proud to take care of our clients to the end of every project, by performing a final clean after the job is completed and leaving the work site as we found it.
- Client call: We will pick up your call and address it to one of our managers.
- Manager visit: Our manager will book a visit to sampling your place.
- Samples dropped: After collecting the samples, we will drop them at the lab. Usually we have a 48 hours turnaround time, however in emergency situations we can get your results back to you within 4 hours.
- Results released: After receiving the results from our associate lab, we will send them to you followed by a manager call to help you understand and read the results.
- Quote: If applicable, after the results are received we will offer you a quote to complete the project and get your house back to safety.
- Client call: We will pick up your call and address it to one of our managers.
- Manager visit: Our manager will book a visit to sampling your place.
- Project organization: Write down all the required steps to bring your place back to safety and send the assessment out to your approval (with the photo documentation and all other important information).
- Hospital standards: We will set up your job site following our hospital standards and industry guidelines.
- Flood cleanup: With all required tools, we will drain and disinfect the affected area.
- Final clean: We are proud to take care of our clients to the end of every project, by performing a final clean after the job is completed and leaving the work site as we found it.
- Client call: We will pick up your call and address it to one of our managers.
- Manager visit: Our manager will book a visit and assess your place. In this phase we will determine the source of the water damage loss and if this is clean water or sewage water.
- Project organization: Write down all the required steps to bring your place back to safety and send the assessment out to your approval (with the photo documentation and all other important information).
- Hospital standards: We will set up your job site following our hospital standards and industry guidelines.
- Water damage restoration: With all required tools and chemicals, we will treat and disinfect the affected area to deliver it back to safety conditions.
- Final clean: We are proud to take care of our clients to the end of every project, by performing a final clean after the job is completed and leaving the work site as we found it.
Other Services: